I have to say, I’m a bit surprised this wasn’t a thing already, but KenCom (the agency that dispatches fire, police and ambulance calls in Kendall County) can now receive, and even reply to, emergency 911 messages!
That’s a HUGE step forward. It now allows people in emergency scenarios where dialing a phone and speaking out loud isn’t a good option. It’s also an important step for those with speech or hearing impairments or those in emergency situations that renders them incapable of speech.
A few things to know if you need to text 911:
Please remember that texting should only be used when you are unable to make a voice call to 911. Call when you can, text when you can’t.
KenCom serves the Kendall County Sheriff’s Office, the police departments of the Village of Oswego, United City of Yorkville, City of Plano and Village of Montgomery, and the fire protection districts of Oswego, Bristol Kendall, Little Rock-Fox, Newark, Lisbon-Seward, Sandwich, Montgomery-Countryside and Aurora Township.